{"id":296,"date":"2011-07-14T11:20:53","date_gmt":"2011-07-14T18:20:53","guid":{"rendered":"http:\/\/seanism.com\/blog\/?page_id=296"},"modified":"2014-09-11T20:30:07","modified_gmt":"2014-09-12T03:30:07","slug":"onlineresume","status":"publish","type":"page","link":"https:\/\/seanism.com\/blog\/about\/onlineresume\/","title":{"rendered":"My Resume"},"content":{"rendered":"<p align=\"center\"><strong>SEAN YOUNG<\/strong><br \/>\nSan Francisco, CA 94117<br \/>\n<a href=\"http:\/\/seanism.com\/\">seanism.com<\/a> | <a href=\"http:\/\/www.linkedin.com\/in\/seanism\">LinkedIn<\/a><\/p>\n<p align=\"center\"><strong>Objective<\/strong><\/p>\n<p>Targeting an opportunity as a Senior Desktop Support professional where my passion for the information technology field could be utilized to resolve problem applications, install technological innovations and result in sales that would promote the reputation of the company and lead to career advancement.<\/p>\n<p align=\"center\"><strong>Experience<\/strong><\/p>\n<p style=\"text-align: center;\">Monster Products \u2013 Brisbane, CA 2011 \u2013 Present<br \/>\n<strong>DESKTOP SUPPORT<\/strong><\/p>\n<p>Directly supporting end users and assisting the Server Engineers on projects. My responsibilities include, but are not limited to:<\/p>\n<ul>\n<li>Support our global staff of 500 users on both Windows and OS X which includes imaging, deploying, troubleshooting, and repair of desktops and laptops<\/li>\n<li>Assist our Server Engineers with deploying our backup system Crashplan, our Migration to Exchange 2010, and numerous other projects<\/li>\n<li>Support the executive team with meetings and other priority 1 requests<\/li>\n<li>Work with our events team to setup and support CES and other events which includes setting up AV equipment, a video matrix, and projectors.<\/li>\n<\/ul>\n<p align=\"center\">Tech Team 2 Go \u2013 San Jose, CA 2006 \u2013 2011<br \/>\n<strong>SYSTEMS ADMINISTRATOR<\/strong><\/p>\n<p>Reporting directly to the owner of this IT Consulting business, my responsibilities include, but are not limited to the:<\/p>\n<ul>\n<li>Maintenance and repair of computer equipment building and deploying desktop and server hardware in a domain environment for 30+ local businesses.<\/li>\n<li>Troubleshooting of end user issues for various applications including Microsoft Office, Adobe Acrobat, Apple Mail, Parallels, VirtualBox, SVN and SAS.<\/li>\n<li>Setup, maintenance and repair of various LAN\/WAN concepts for DNS, DHCP &amp; TCP\/IP technologies.<\/li>\n<li>Interaction with clients to help them understand and successfully implement multiple IT projects while providing the critical technological knowledge and productive vision of satisfying the firm\u2019s business objectives.<\/li>\n<li>Evaluation of new hardware and software technologies that meet the client\u2019s business needs for generating equipment sales that result in reduced operational costs and improved efficiencies.<\/li>\n<li>Management and training of a desk top support professional.<\/li>\n<li>Modification and deployment of an open source ticket system and database for Tech Team 2 Go.<\/li>\n<li>Design and implementation of multiple projects that have organized and enhanced the efficiency of company operations and reduced operational costs.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p align=\"center\">The Sharper Image \u2013 Milpitas, CA (2002 \u2013 2006)<br \/>\n<strong>ASSISTANT MANAGER<\/strong> (2004 \u2013 2006)<\/p>\n<p align=\"center\">Promoted to this opportunity where my accountabilities and responsibilities involved:<\/p>\n<ul>\n<li>The hiring, training and management of 12 Sales Associates selling electronic components for home usage, yard work, automobiles, pet applications and motorized CD storage racks.<\/li>\n<li>Implementing a strategic floor plan to improve sales and customer access.<\/li>\n<li>Successfully working with customers to resolve warranty and product line issues.<\/li>\n<li>Leading a team of Sales Associates to reach store and district goals.<\/li>\n<li>Working with the Store Manager to analyze and determine inventory needs based on customer sales for the most state-of-the art components.<\/li>\n<li>Receiving 2 Gold Awards by exceeding the Sharper Image quarterly sales plan.<\/li>\n<\/ul>\n<p align=\"center\"><strong>PROJECT DEVELOPER\/CONSULTANT<\/strong> \u2013 (2004)<\/p>\n<p>Partnered and supported the entrepreneurial owner\/operator in the technological development, advancement and implementation of a statewide campus book exchange, ScrewBookPrices.com. This website has impacted 30 colleges and universities throughoutCaliforniagenerating 2.1 million hits and has become the #1 exchange for using gorilla marketing tools in the state.<\/p>\n<p>&nbsp;<\/p>\n<p align=\"center\"><strong>SENIOR SALES ASSOCIATE<\/strong> (2002 \u2013 2004)<\/p>\n<ul>\n<li>Interacted with customers to understand their needs and demonstrated products usage when necessary to finalize sales.<\/li>\n<li>Received Sales Associate of the Month on numerous occasions that led to my advancement.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p align=\"center\">KC Computers \u2013 Sutter Creek, CA (2001 \u2013 2002)<br \/>\n<strong>COMPUTER TECHNICIAN<\/strong><\/p>\n<ul>\n<li>Provided computer maintenance, troubleshooting, software configuration services and recommended the purchase of computer hardware and software applications.<\/li>\n<li>Serviced software support for Microsoft Office XP\/2000\/97, Adobe and Symantec applications.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p align=\"center\"><strong>Education\/Information Technology\/Training<\/strong><br \/>\nFoothillCollege (Currently Attending) \u2013 Los Altos,CA<br \/>\nBachelor of Science Degree \u2013 Computer Science \u2013 60 hours completed<br \/>\nWorking towards becoming a Cisco Certified Network Administrator (CCNA)<\/p>\n<p align=\"center\"><span style=\"text-decoration: underline;\">Administrator level proficiencies<\/span><br \/>\nPlatforms: Windows 2000\/XP\/Vista\/7\/Server 2003 SBS &amp; Standard\/Server 2008 SBS<br \/>\nTechnologies: LAN\/WLAN\/WAN, Active Directory, DHCP, DNS, VPN &amp; TCP\/IP<\/p>\n<p align=\"center\"><span style=\"text-decoration: underline;\">Expert Working Knowledge<\/span><\/p>\n<p style=\"text-align: center;\"><strong>Platforms<\/strong><br \/>\n\u2022\u00a0Linux \u2022\u00a0OS X \u2022\u00a0Cisco IOS \u2022\u00a0Cisco ASA \u2022\u00a0Android\u00a0\u2022 Apple IOS<br \/>\n\u2022\u00a0Blackberry OS \u2022\u00a0Windows Phone<\/p>\n<p align=\"center\"><strong>Software<\/strong><\/p>\n<p align=\"center\">\u2022\u00a0Exchange 2003\/2007\/2010 \u2022\u00a0Google Apps \u2022\u00a0RRAS\u00a0\u2022\u00a0SQL\u00a0\u2022\u00a0RDP<br \/>\n\u2022\u00a0SharePoint 2010 \u2022\u00a0Microsoft Office \u2022\u00a0Sophos Endpoint \u2022\u00a0Backup Exec<br \/>\n\u2022 \u00a0Time Machine \u2022\u00a0Subversion \u2022\u00a0TortoiseSVN \u2022\u00a0Dreamweaver \u2022\u00a0VirtualBox<br \/>\n\u2022\u00a0Parallels \u2022\u00a0Apple Mail \u2022\u00a0Acrobat<\/p>\n<p align=\"center\"><strong>Certificate(s)<\/strong><\/p>\n<p align=\"center\">Microsoft Certified Professional (MCP)<br \/>\n070-270: Installing, Configuring &amp; Administering Microsoft Windows XP Professional<br \/>\nApple Certified Associate &#8211; Mac Integration 10.6<\/p>\n<p align=\"center\"><strong>References will be furnished upon request.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>SEAN YOUNG San Francisco, CA 94117 seanism.com | LinkedIn Objective Targeting an opportunity as a Senior Desktop Support professional where my passion for the information technology field could be utilized to resolve problem applications, install technological innovations and result in sales that would promote the reputation of the company and lead to career advancement. Experience&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-296","page","type-page","status-publish","hentry"],"jetpack_shortlink":"https:\/\/wp.me\/P1vc3H-4M","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/seanism.com\/blog\/wp-json\/wp\/v2\/pages\/296","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/seanism.com\/blog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/seanism.com\/blog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/seanism.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/seanism.com\/blog\/wp-json\/wp\/v2\/comments?post=296"}],"version-history":[{"count":23,"href":"https:\/\/seanism.com\/blog\/wp-json\/wp\/v2\/pages\/296\/revisions"}],"predecessor-version":[{"id":589,"href":"https:\/\/seanism.com\/blog\/wp-json\/wp\/v2\/pages\/296\/revisions\/589"}],"up":[{"embeddable":true,"href":"https:\/\/seanism.com\/blog\/wp-json\/wp\/v2\/pages\/2"}],"wp:attachment":[{"href":"https:\/\/seanism.com\/blog\/wp-json\/wp\/v2\/media?parent=296"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}