A user at work called saying they could not access any network shares. He could ping them but not browse them. After confirming he could not browse any network shares I opened up the command prompt and tried to run net use to see what connections there were. It displayed the following error… > net…
Tag: windows
Snipping tool not emailing images in Outlook
I had a user who could not send images via Snipping Tool in Outlook 2010. Copy and paste worked but not Send To > Email Recipient. Looking at the source of the email Outlook was sending the local path of the image and not the image. There is a setting in the registry that fixes…
Location of Windows wallpaper after being set
I had a user who set their background in Windows but lost the file. They asked if I could recover it. After doing some research I discovered the location of their wallpaper. c:\%USERNAME%\AppData\Roaming\Microsoft\Windows Photo Viewer\Windows Photo Viewer Wallpaper.jpg If you are trying to locate the default Windows wallpapers they are located at c:\%USERNAME%\Windows\Web\Wallpaper
Jing vs. Snagit
I recently needed to get a screenshot tool and saw the makers of Snagit had a free tool called Jing. After some research I found a comparison between the two. reference: http://www.techsmith.com/jing-snagit.html
Changing the network adapter binding order
If you’re like me you have a wired and wireless connection at work. When your accessing your server or other network resources you want to make sure your PC uses your wired connection over your wireless connection without having to manually disable the wireless adapter. You can set the order in which the network connections…
Dealing with 20 GB or greater PST files in Outlook
Lately I’ve had a few users who’s PST has gotten corrupt and been unaccessible at the 19GB mark. After doing some research I discovered the default unicode PST size limit in Outlook 2003 and 2007 is 20GB. By default, .pst files are in the Unicode format in Outlook 2007 and in Outlook 2003. Additionally, the…
Connecting Windows 7 to a Windows XP share
If you are having trouble connecting a Windows 7 machine to a Windows XP share try enabling Network security: LAN Manager authentication level – Send LM & NTLM responses. Open the run dialog and type gpedit.msc and press enter. Open Computer Configuration Open Windows Settings Open Security Settings Open Local Policies Open Security Options Find Network…
Windows 7 prompting for credentials when accessing SharePoint documents
Sympton You are prompted to enter your credentials, even though the user account that you are using has sufficient permission to access this site. For example, when you open a Microsoft Office file from a Microsoft Office SharePoint site by using 2007 Microsoft Office on a Windows 7-based client computer that has no proxy configured,…
Windows 7 firewall network location
If you have a computer that is connected to a domain and is plugged into the domain network but doesn’t have the domain profile active in the firewall settings of Windows 7 check to make sure you have your domain DNS server set as your primary DNS. I had a client have an external DNS…
MotoHelper 2.0.24 Consuming free space
A client of mine’s laptop ran out of free space. I did a scan and noticed the file MotoHelper.log was using it all. After deleting the file it began to consume all the free space again after a few days. I uninstalled the MotoHelper software and all is well. I couldn’ve tried updating it…