A user at work called saying they could not access any network shares. He could ping them but not browse them. After confirming he could not browse any network shares I opened up the command prompt and tried to run net use to see what connections there were. It displayed the following error… > net…
Month: April 2014
Unpause printing for non admins in OS X
Our OS X users do not have local admin on their machines. A side effect of this is they cannot unpause their printers. To resolve this you need to add them to the _lpadmin group. You will need to run the below command in Terminal to add them to the group. su ADMINISTRATOR sudo dseditgroup…
Deleting rogue music off an iPhone with IOS 7
A user of mine had an iPhone 5 that she was syncing with her iTunes library. She had removed everything from her library except a single album. After syncing the phone still had about 40 songs that would not go away. After multiple attempts at deleting them I found the easiest way to wipe all…
Snipping tool not emailing images in Outlook
I had a user who could not send images via Snipping Tool in Outlook 2010. Copy and paste worked but not Send To > Email Recipient. Looking at the source of the email Outlook was sending the local path of the image and not the image. There is a setting in the registry that fixes…