seanism DOT com Random thoughts from the world of seanism

25Apr/140

Could not access network shares in Windows 7

A user at work called saying they could not access any network shares.  He could ping them but not browse them.  After confirming he could not browse any network shares I opened up the command prompt and tried to run net use to see what connections there were.  It displayed the following error...

> net use
> System error 50 has occurred
> The request is not supported.

After some Googling I discovered there was an issue with a few registry keys.  There was 2 leading comma's in the below registry keys.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\NetworkProvider\HwOrder
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\NetworkProvider\Order

leadingcommas
I deleted the 2 comma's and it started working.

removedcommas

14Apr/140

Snipping tool not emailing images in Outlook

Linked Image Cannot Be Displayed
I had a user who could not send images via Snipping Tool in Outlook 2010.  Copy and paste worked but not Send To > Email Recipient.

Looking at the source of the email Outlook was sending the local path of the image and not the image.  There is a setting in the registry that fixes this.  The path below will differ depending on the version of Office you have.  12.0 being Office 2007, 14.0 being Office 2010, and 15.0 being Office 2013.

Open Regedit and browse to the following key...

Key: HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Options\Mail
Value type: REG_DWORD
Value name; Send Pictures With Document
Value: 0

30Jan/140

Location of Windows wallpaper after being set

I had a user who set their background in Windows but lost the file. They asked if I could recover it. After doing some research I discovered the location of their wallpaper.

c:\%USERNAME%\AppData\Roaming\Microsoft\Windows Photo Viewer\Windows Photo Viewer Wallpaper.jpg

If you are trying to locate the default Windows wallpapers they are located at

c:\%USERNAME%\Windows\Web\Wallpaper

19Apr/122

Jing vs. Snagit

I recently needed to get a screenshot tool and saw the makers of Snagit had a free tool called Jing. After some research I found a comparison between the two.

reference: http://www.techsmith.com/jing-snagit.html

12Apr/120

Changing the network adapter binding order

If you're like me you have a wired and wireless connection at work.  When your accessing your server or other network resources you want to make sure your PC uses your wired connection over your wireless connection without having to manually disable the wireless adapter.  You can set the order in which the network connections are accessed in Windows XP, Vista or 7.

In Windows Vista or 7

  1. Click the Start button then Control Panel
  2. Click View network status and tasks
  3. Click Change adapter settings in the left side bar
  4. Press the Alt key to show the file menu and click Advanced then Advanced settings...
  5. Order your network adapters by using the arrows on the right...
6Apr/120

Dealing with 20 GB or greater PST files in Outlook

Lately I've had a few users who's PST has gotten corrupt and been unaccessible at the 19GB mark.  After doing some research I discovered the default unicode PST size limit in Outlook 2003 and 2007 is 20GB.

By default, .pst files are in the Unicode format in Outlook 2007 and in Outlook 2003. Additionally, the overall size of the .pst files has a limit that is more than the 2-GB limit that is imposed by the ANSI .pst files. By default, the limit for a Unicode .pst file in Outlook 2007 and in Outlook 2003 is configured to be 20 GB.

To resolve this I run scanPST.exe located in C:\Program Files (x86)\Microsoft Office\Office12 in Windows 7 or C:\Program Files\Microsoft Office\Office12 in Windows XP if you have Office 2007.  Once that completes you'll have a functioning PST.  You can open it in Outlook but it will become corrupt after you start using it again so this isn't an option.
The best way to deal with a large PST is to split it into multiple smaller PST files and access them as needed.  A great free tool for this is MailScavator.

First choose your Outlook profile then choose which PSTs you want to work with.

Third you choose where you want the PSTs saved.  Fourth you choose the size and how you want to split them.

You can filter what emails you work with by selecting Dates, addresses sent by, received by, or certain text in the message.

Lastly you can logging and choose whether or not you want to move, copy, or scan.  I typically move as the original PST is worthless at it's current size.  Now click Start and let it works its magic.

23Nov/110

Connecting Windows 7 to a Windows XP share

If you are having trouble connecting a Windows 7 machine to a Windows XP share try enabling Network security: LAN Manager authentication level - Send LM & NTLM responses.

  1. Open the run dialog and type gpedit.msc and press enter.
  2. Open Computer Configuration
  3. Open Windows Settings
  4. Open Security Settings
  5. Open Local Policies
  6. Open Security Options
  7. Find Network security: LAN Manager authentication level and change it to Send LM & NTLM responses
For more info on the settings see the Microsoft TechNet article.
11Nov/110

Windows 7 prompting for credentials when accessing SharePoint documents

Sympton
You are prompted to enter your credentials, even though the user account that you are using has sufficient permission to access this site.

For example, when you open a Microsoft Office file from a Microsoft Office SharePoint site by using 2007 Microsoft Office on a Windows 7-based client computer that has no proxy configured, you are prompted for authentication.

Solution
you have to create a registry entry. To do this, follow these steps:

  1. Click Start, type regedit in the Start Search box, and then press ENTER.
  2. Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WebClient\Parameters
  3. On the Edit menu, point to New, and then click Multi-String Value.
  4. Type AuthForwardServerList, and then press ENTER.
  5. On the Edit menu, click Modify.
  6. In the Value data box, type the URL of the server that hosts the Web share, and then click OK.Note You can also type a list of URLs in the Value data box. For more information, see the "Sample URL list" section in this article.
  7. Exit Registry Editor.
  8. Restart the WebDAV service.
  9. Open an elevated command prompt and type in net stop WebClient && net start WebClient
  10. Reconnect to your SharePoint site.
source: http://support.microsoft.com/kb/943280
28Sep/110

Windows 7 firewall network location

If you have a computer that is connected to a domain and is plugged into the domain network but doesn't have the domain profile active in the firewall settings of Windows 7 check to make sure you have your domain DNS server set as your primary DNS.

I had a client have an external DNS set for "faster internet" but it was causing errors on the machine because the PDC couldn't communicate with it correctly.

18Aug/111

MotoHelper 2.0.24 Consuming free space

A client of mine's laptop ran out of free space.  I did a scan and noticed the file MotoHelper.log was using it all.   After deleting the file it began to consume all the free space again after a few days.  I uninstalled the MotoHelper software and all is well.  I couldn've tried updating it but the client did not need the software.

The file path is...
C:\Program Files\Motorola\MotoHelper\MotoHelper.log