seanism DOT com Random thoughts from the world of seanism

25Apr/140

Could not access network shares in Windows 7

A user at work called saying they could not access any network shares.  He could ping them but not browse them.  After confirming he could not browse any network shares I opened up the command prompt and tried to run net use to see what connections there were.  It displayed the following error...

> net use
> System error 50 has occurred
> The request is not supported.

After some Googling I discovered there was an issue with a few registry keys.  There was 2 leading comma's in the below registry keys.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\NetworkProvider\HwOrder
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\NetworkProvider\Order

leadingcommas
I deleted the 2 comma's and it started working.

removedcommas

22Apr/140

Unpause printing for non admins in OS X

paused printer

Our OS X users do not have local admin on their machines.  A side effect of this is they cannot unpause their printers.  To resolve this you need to add them to the _lpadmin group.  You will need to run the below command in Terminal to add them to the group.

su ADMINISTRATOR
sudo dseditgroup -o edit -u ADMINISTRATOR -p -a USER -t user _lpadmin

Replace ADMINISTRATOR with a local administrator account in both commands and USER with the user you want to add to the group.  All the password prompts enter in the administrator password.

17Apr/140

Deleting rogue music off an iPhone with IOS 7

Delete Music
A user of mine had an iPhone 5 that she was syncing with her iTunes library.  She had removed everything from her library except a single album.  After syncing the phone still had about 40 songs that would not go away.  After multiple attempts at deleting them I found the easiest way to wipe all the music so we can start fresh with only the songs in her iTunes library.

On the phone open Settings > General > Usage and under STORAGE click Music, then Edit, then click the red circle with the line through it.

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14Apr/140

Snipping tool not emailing images in Outlook

Linked Image Cannot Be Displayed
I had a user who could not send images via Snipping Tool in Outlook 2010.  Copy and paste worked but not Send To > Email Recipient.

Looking at the source of the email Outlook was sending the local path of the image and not the image.  There is a setting in the registry that fixes this.  The path below will differ depending on the version of Office you have.  12.0 being Office 2007, 14.0 being Office 2010, and 15.0 being Office 2013.

Open Regedit and browse to the following key...

Key: HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Options\Mail
Value type: REG_DWORD
Value name; Send Pictures With Document
Value: 0

30Jan/140

Location of Windows wallpaper after being set

I had a user who set their background in Windows but lost the file. They asked if I could recover it. After doing some research I discovered the location of their wallpaper.

c:\%USERNAME%\AppData\Roaming\Microsoft\Windows Photo Viewer\Windows Photo Viewer Wallpaper.jpg

If you are trying to locate the default Windows wallpapers they are located at

c:\%USERNAME%\Windows\Web\Wallpaper

29Nov/120

Using your free 50GB of Box to backup iTunes

Box.net

I've had 50GB free on Box for a while now but haven't had a use for it.  With the 100MB file limit there aren't a lot of options.  Most of my files are on Dropbox due to their integration with most of the services I use.

I figured I'd move my iTunes library to my Box.net folder to give me a "cloud" backup of my music if I ever have to reformat or copy my library to another computer.

It's a fairly easy procedure.  Make sure you have Box Sync installed and configured.

  1. First off you'll want to consolidate your iTunes Library
    1. Click File > Library > Organize Library...
    2. Click Consolidate files and then OK
    3. This will consolidate your library into your current location
  2. Next you'll want to change your iTunes Media folder location
    1. In My Box Files create a folder called iTunes Media
    2. In iTunes click Edit > Preferences... > then Advanced
    3. Make sure Keep iTunes Media folder organized is checked
    4. Click Change... and select the iTunes Media folder you created then click OK
    5. It will ask if you'd "like to move and rename the files in your new iTunes Media folder..." click Yes
Your iTunes library should now be in your Box folder and syncing to the cloud.  The only issue with this is if you have iPhone / iPad apps or videos that are larger then 100MB.  Those files won't be synced.

 

21Nov/120

Bonjour not working with the Actiontec MI424WR

One of my users mentioned Bonjour stopped working recently at his home.  After doing some research I found others with the same Router having the same issue.  Disabling IGMP Proxy fixed the problem.

To disable IGMP Proxy

  1. Login to your Router using your web browser
  2. Click Advanced in the top right corner
  3. Click IGMP Proxy
  4. Change it to disabled and click Apply
If this doesn't fix it there are a few other things that may...
  • Changing wireless to G only
  • Disabling IGMP filtering
27Apr/123

TFTP in OS X Lion 10.7

In OS X Lion Apple changed how you access the TFTP server.  Below are the steps for editing the default location of the TFTP server and launching it.

  1. If you'd like to change the path the TFTP server uses you can create a directory wherever you'd like and name it tftp.  If not skip to step 3 but be aware you won't have direct access to the default folder location which is /private/tftpboot
  2. First let's edit the tftp.plist file to point to the new location
    1. Open up Terminal
    2. type  sudo nano /System/Library/LaunchDaemons/tftp.plist and press enter
    3. Type in your password
    4. Using the arrow keys move the cursor the the <string>/private/tftpboot</string> location.
    5. Replace the path <string>/private/tftpboot</string> with the location you chose.  I put <string>/Users/USERNAME/tftp</string>
    6. Press control + X and Y to save.
  3. Load and launch the TFTP server
    1. In Terminal type sudo launchctl load -F /System/Library/LaunchDaemons/tftp.plist and press enter
    2. Next type sudo launchctl start com.apple.tftpd and press enter

To confirm it is up and listening type netstat -a -p udp | grep tftp into the Terminal window and press enter.  You should see something similar to this...
udp6 0 0 *.tftp *.*
udp4 0 0 *.tftp *.*

If not then the daemon did not start correctly.  You may need to check the plist file for any errors.

I got some of my info from The Weezey Geek but felt it wasn't a complete tutorial.  I wrote this up to hopefully give people a start to finish guide on editing and starting the TFTP server.

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19Apr/120

Jing vs. Snagit

I recently needed to get a screenshot tool and saw the makers of Snagit had a free tool called Jing. After some research I found a comparison between the two.

reference: http://www.techsmith.com/jing-snagit.html

12Apr/120

Changing the network adapter binding order

If you're like me you have a wired and wireless connection at work.  When your accessing your server or other network resources you want to make sure your PC uses your wired connection over your wireless connection without having to manually disable the wireless adapter.  You can set the order in which the network connections are accessed in Windows XP, Vista or 7.

In Windows Vista or 7

  1. Click the Start button then Control Panel
  2. Click View network status and tasks
  3. Click Change adapter settings in the left side bar
  4. Press the Alt key to show the file menu and click Advanced then Advanced settings...
  5. Order your network adapters by using the arrows on the right...